Appointments

Sundrops is known for providing a comfortable, professional salon experience. Please review our salon etiquette below to know what to expect on your visit.

Atmosphere

As a courtesy to Clients and Staff, please turn off cell phones and pagers during your visit. Your appointment time has been reserved for you so please conduct all business and personal matters before or after your appointment.

Appointment Times

Your time is important to us and we are committed to offering a reliable schedule for Clients and Technicians. Our scheduling is designed according to service in order to alleviate waiting for all Clients. Each booking includes time allotted to thoroughly clean the room and set up for the next Client. If you know ahead of time that you will be late, please call in as soon as possible and we will make every effort to accommodate you. Please understand that if you arrive late for your appointment, you may be asked to reschedule.

Be prepared for your appointment. Remove jewelry, tie hair back if necessary, and remove make up and/or deodorant. To keep our schedule running on time, please arrive early for your appointment if it is necessary for you to do any of the above while you are here.

Personal Technicians

To maintain comfort level  and consistency for our Clients, the Technician who first served you will be your personal Technician for each subsequent visit. If you feel you would be more comfortable or better served by another Technician who might provide a fresh point of view, please let us know. If there are extenuating circumstances and your Technician is not available during the time that you have booked your appointment, it will be your choice to either rebook or see another Technician. 

The Sundrops Team is trained to respect the privacy and comfort of our Clients. Sessions for each service are in a private room and smocks are provided for your comfort. All Client files are kept confidential.

Guaranteed Outstanding Service

Our goal is to exceed your expectations on every visit. If your experience has been disappointing in any way, please inform us within 48 hours. We are committed to work with you until you are satisfied. Please note: we cannot guarantee our services if they have been altered at home, by another sunless tanning salon, or if non-recommended products have been used.

Health and Well-Being 

When you book your appointment, please let us know if you are pregnant or nursing or have any allergies, medical conditions and/or physical limitations. This will prepare your Technician in advance so we may provide the best service that will meet your individual needs.

We ask that you be courteous by canceling or not booking your appointment if you have open wounds or any communicable diseases such as a cold or flu. This is for your own comfort as well as the protection of our Technicians and other Clients.

Gratuities

Our best reward is that you enjoy the service and tell others about us. Your Technician is providing a personal service, so if you are pleased with the level of service she has given you, feel free (but not obligated) to show your appreciation with a gratuity. Your Technician will welcome your thoughtfulness.

Payment

We accept Visa, MasterCard and Debit. GST is not included in any of our prices.

Pre Tan Spray

For our clients on the go or just coming from work we offer a pre tan spray the will clean your skin of any deodorant, soap or sweat residue. This lightly scented spray will make your skin the perfect canvas for our tan.

DHA reacts best when your skin is at its natural pH level. Because exfoliating strips your skin’s pH, we recommend rinsing with Dewdrops Bath Gel in the shower when you exfoliate.